The creator decides the shipping policies for the project. In general, the buyers want the completed products as fast as possible. So, the faster you get the products shipped, the more satisfied your buyers will be. Please mention the time it would take you to ship/deliver an order under 'Shipping' tab in your profile. As a creator, you are responsible for shipping the finished product.
Also, always notify your buyer and 'icustommadeit' when the product is shipped. You will provide the relevant tracking order details to the buyers, via the feature provided under your Order History page. You can also set up your shipping policy (which transport carrier to use, insurance policy etc.) for the projects according to the details provided by the buyer.
As a creator, you can decide on three types of shipments:
FREE SHIPPING : Offering free shipping for projects is a great way to attract more buyers. This will help you and you have the ability to set your own policy for shipments.
FLAT SHIPPING COST : If as a creator, you can charge a flat shipping rate to all buyers, i.e., same cost to all buyers for any kind of project/product. You can enter flat shipment costs for anywhere in India. If you specialize in more than one item, you can have a flat shipment cost for each added product that you have in your portfolio. As a creator, you can also decide on different flat shipment costs for different categories. The flat shipment cost (shipping + handling) should be added to your products/ projects.
SPECIFIC SHIPPING COST : You can add specific shipment costs for specific locations and exclusive projects. As a creator, you can calculate your shipping expenses and add it to your final product/ project price.
It is vital to incorporate the basic shipment charges while you send quotes for a project. This would be the regular shipment charges based on the product's average weight inside the boundaries of the country. You should explain this in your profile. Hence, the shipment policy in your profile must include the delivery services that you go for along with the additional expenses that might be incurred. If you want, you can also recommend or offer an insurance policy with the shipment.